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Support for patients and families

Patient safety is our absolute priority and we welcome the independent inquiry as an opportunity to learn lessons to ensure the best and safest care possible for our patients.

Any patients or their families who would like support, or wish to contact EPUT with feedback about the care they or a loved one has received, is asked to contact our Patient Advice and Liaison Service (PALS) on epunft.pals@nhs.net or 0800 0857935.

We understand some patients and families may prefer not to receive support from EPUT.  Where this is the case, arrangements can be made for support to be offered by Hertfordshire Partnership University NHS Foundation Trust. Please contact PALS in the first instance so that arrangements can be made.

A list of other organisations that can offer support can also be found on the inquiry’s website

At https://www.emhii.org.uk/home/support/

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